As we head into a New Year, we often look back and reflect on what makes Galles Properties strong as a Real Estate Company and where we can improve.
Of course the areas for improvement are always a fun challenge that we work to meet everyday. But an email “back and forth” with one of our Agents at 5 a.m. this morning reminds me of the very essence of what makes us strong…complete dedication to our clients.
The email? A follow-up to a call from the our Agent yesterday whose client had a computer issue and asked our Agent for help. Our Agent happily assisted this valued client for over 3 hours – with success! – and finished her day by helping another former client locate a plumber for their home.
This is just one example of many that I see everyday as our Pagosa Springs real estate Agents not only manage their real estate transactions professionally and ethically, but go above and beyond the call of duty to help our clients.
Living in Pagosa Springs – which is primarily a second home community, our Agents are most often a key resource for clients long after the sale is closed. Our Pagosa Springs real estate Agents value these relationships and nurture them, oftentimes developing long-term friendships in the process.
The desire to go above and beyond the call of duty. It is at the core of our Agents’ success – and it is what makes us strong as a real estate company. Kudos to our amazing team for a wonderful 2016.